Client-focused, value-oriented, innovative and entrepreneurial leader with proven results in building IT project & service management teams & organizational practices. Driven self-starter with a passion for people & technology. Servant leader skilled at cultivating relationships & building influence. Highly organized, analytical thinker with demonstrated results in delivering complex technical solutions across multiple platforms.  Expertise includes:

Delivery Processes Tailored to Your Business | Customized Roadmaps, Strategies, and Prioritization Frameworks | Agile Transformations | Process Maturity Assessments | IT Environment Assessments | PMO & ITSM Development | ITIL Version 3 Incident, Request, Problem, Change, & Release | IT Service Management (ITSM), Metrics, & Reporting | Technical Product Ownership | Demand Management | Change Management | Relationship Management | Project, Program, & Portfolio Management | Sponsor, Client, Stakeholder, & Resource Management | Estimation, Capital, & Budget Administration | Project Scheduling, Work Breakdown Structure, & Plan Management | Vendor & Contract Administration | Risk Identification & Mitigation | Issue Management | Executive Presentations | PMI Standards & Methods | Waterfall SDLC | Agile / Scrum / Kanban | PRINCE2 | ServiceNow